Effective Date: August 26, 2026

At CODE RED CYBER SOLUTIONS LLC, we are committed to processing and delivering your orders as efficiently and reliably as possible. This Shipping Policy explains how we process orders, calculate shipping charges, provide tracking information, and handle shipping delays or delivery issues.

By placing an order through our website, you acknowledge and agree to the terms outlined in this Shipping Policy.

1. Order Processing

Orders are generally processed within 1–3 business days after payment has been successfully received and the order has been confirmed.

Orders are normally processed Monday through Friday, excluding weekends and applicable holidays.

Please note that order processing time is separate from the actual shipping or transit time.

During periods of high order volume, holidays, promotional events, or unforeseen circumstances, processing may take longer than the estimated timeframe.

If there is a significant delay affecting your order, we will make reasonable efforts to provide an update.

2. Shipping and Delivery Times

Estimated delivery times may vary depending on your location, shipping method, product availability, fulfillment location, carrier, and other circumstances.

For most orders within the United States, estimated delivery is generally:

United States: Approximately 5–10 business days after shipment.

For international orders, where international shipping is available:

International: Approximately 10–20 business days after shipment.

These are estimates only and are not guaranteed delivery dates.

Actual delivery times may be affected by carrier delays, weather, holidays, customs processing, incorrect addresses, high shipping volumes, transportation disruptions, or other circumstances outside our reasonable control.

Shopify recommends clearly communicating processing times separately from delivery/transit times so customers have realistic expectations about when an order will arrive.

3. Shipping Costs

Shipping charges may vary depending on:

• Shipping destination

• Product type

• Product size and weight

• Number of items ordered

• Shipping method

• Carrier rates

• Applicable shipping promotions

The applicable shipping cost will be displayed during checkout before you complete your purchase.

If free shipping is offered on a particular product or order, the applicable terms and conditions will be displayed on the website or during checkout.

4. Shipping Methods

Depending on the product and destination, we may use different shipping carriers and services.

Shipping may be fulfilled through carriers or fulfillment partners such as:

• USPS

• UPS

• FedEx

• Other reputable carriers or fulfillment providers

The available shipping options may vary depending on the delivery address and products included in your order.

The shipping method available to you will be displayed at checkout.

5. Order Tracking

When tracking information is available, we will provide a tracking number after your order has been shipped.

Tracking information may be sent to the email address associated with your order.

Once tracking information becomes available, you can use the carrier's tracking system or the tracking information provided through our store to monitor your shipment.

Shopify can also provide customers with shipment tracking through the order status page, shipping notifications, and the Shop app when a valid tracking number is added to an order.

Please allow some time for tracking information to become active after shipment. In some cases, the carrier may take time to scan the package into its system.

6. Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please carefully verify:

• Full name

• Street address

• Apartment, suite, or unit number

• City

• State

• ZIP/postal code

• Country

• Telephone number, where requested

We are not responsible for delays, additional shipping charges, failed delivery, or returned packages resulting from incorrect or incomplete information supplied by the customer.

If you notice an incorrect address immediately after placing an order, contact us as soon as possible.

We will make reasonable efforts to correct the address before the order is processed or shipped, but we cannot guarantee that changes will be possible after processing has begun.

7. Address Changes After Shipment

Once an order has been shipped, we may be unable to change the delivery address.

If the carrier permits an address correction, rerouting, or delivery modification, additional charges may apply.

Any such request will be handled according to the carrier's policies and availability.

8. Lost Packages

If your package appears to be lost in transit, please contact us so we can review the shipment and tracking information.

We may work with the applicable shipping carrier or fulfillment provider to investigate the shipment.

Before determining that a package is lost, we may ask you to allow the carrier additional time to complete delivery, particularly when tracking shows that the shipment remains in transit.

A replacement or refund may be considered depending on the circumstances, carrier investigation, order status, and applicable policies.

9. Packages Marked as Delivered

If tracking information shows that your package has been delivered but you cannot locate it, please first:

1. Check the delivery area around your property.

2. Check your mailbox, porch, garage, or other designated delivery location.

3. Ask household members whether they received the package.

4. Check with neighbors where appropriate.

5. Review the carrier's tracking information.

6. Contact the shipping carrier if necessary.

If you still cannot locate the package, contact us so we can review the situation.

We may request additional information before determining whether a replacement, refund, or other resolution is appropriate.

10. Damaged Packages

If your order arrives visibly damaged, please contact us as soon as possible.

Where appropriate, please provide:

• Your order number

• Description of the damage

• Photographs of the damaged product

• Photographs of the shipping box and packaging

• Photographs of the shipping label

This information may help us investigate the issue with the shipping carrier or fulfillment provider.

Depending on the circumstances, we may offer a replacement, refund, partial refund, or another appropriate resolution.

11. Missing or Incorrect Items

If your order arrives with a missing or incorrect item, please contact us as soon as possible.

Please provide:

• Order number

• Name of the missing or incorrect product

• Photographs of the package and contents, if applicable

• Any other information reasonably requested by our customer service team

We will review the order and determine an appropriate resolution.

12. Shipping Delays

Although we work to process orders efficiently, delivery delays can occasionally occur.

Delays may result from circumstances including:

• Severe weather

• Natural disasters

• Carrier disruptions

• High shipping volumes

• Holidays

• Transportation problems

• Customs processing

• Incorrect or incomplete shipping information

• Supply chain disruptions

• Government restrictions

• Unexpected operational issues

• Other circumstances outside our reasonable control

Delivery estimates are therefore not guaranteed unless expressly stated otherwise.

We appreciate your patience when circumstances outside our control affect delivery times.

13. Holidays and Peak Seasons

Shipping and processing times may be longer during:

• Major holidays

• Promotional periods

• Black Friday

• Cyber Monday

• Christmas and New Year

• Other periods of unusually high order volume

If significant delays are expected, we may provide additional information on our website or through customer communications.

14. International Shipping

We may offer international shipping to selected destinations.

International availability may vary depending on the product, destination, carrier, and applicable restrictions.

International orders may take longer to arrive due to:

• Customs clearance

• Import procedures

• Local carrier processing

• International transportation

• Government requirements

• Local holidays

Estimated international delivery times are approximately 10–20 business days after shipment, but actual delivery may take longer.

15. Customs Duties, Taxes, and Import Fees

Customers receiving international shipments may be responsible for applicable:

• Customs duties

• Import taxes

• VAT or similar taxes

• Brokerage fees

• Customs clearance charges

• Other fees imposed by the destination country

These charges are generally determined by the destination country's authorities and are outside our control.

Where applicable, customers are responsible for understanding and paying charges imposed by their destination country.

16. Shipping Restrictions

Certain products may be subject to shipping restrictions based on:

• Destination

• Product characteristics

• Carrier requirements

• Government regulations

• Import/export restrictions

• Local laws

If an order cannot legally or practically be shipped to the selected destination, we may contact the customer regarding available options.

17. Multiple Items in One Order

Depending on product availability, fulfillment locations, and shipping arrangements, items from the same order may occasionally be shipped separately.

If products are shipped separately, you may receive multiple shipping confirmations and tracking numbers.

You will generally only be charged the applicable shipping fees displayed at checkout unless otherwise disclosed.

18. Pre-Orders and Backordered Items

If we offer pre-order or backordered products, the applicable product page will provide information regarding expected availability where possible.

Orders containing multiple products may be shipped separately if some products become available before others.

If a product is significantly delayed or unavailable, we may contact you regarding available options.

19. Order Cancellation

If you need to cancel an order, please contact us as soon as possible after placing the order.

We will make reasonable efforts to accommodate cancellation requests before the order enters processing or fulfillment.

Once an order has been processed or shipped, cancellation may no longer be possible.

If cancellation is not possible, the order may be eligible for return under our Refund & Return Policy.

20. Returned or Undeliverable Packages

A package may be returned to the sender because of:

• Incorrect address

• Incomplete address

• Refused delivery

• Failure to collect the package

• Carrier delivery restrictions

• Multiple unsuccessful delivery attempts

• Other delivery issues

If a package is returned to us, we may contact you regarding available options.

If reshipment is requested, additional shipping charges may apply where permitted by law.

21. Shipping Insurance

Where shipping insurance or carrier protection is available, claims may be subject to the applicable carrier or insurance provider's terms and conditions.

We may assist customers in submitting a claim where appropriate.

Approval of a carrier or insurance claim is not guaranteed and depends on the applicable provider's policies.

22. Communication About Your Order

We may contact you using the information provided at checkout regarding:

• Order confirmation

• Order processing

• Shipment confirmation

• Tracking information

• Delivery issues

• Address problems

• Product availability

• Other information necessary to fulfill your order

These communications are considered transactional and may be sent even if you have opted out of promotional communications.

23. Shipping and Refund Policy

Shipping issues may affect eligibility for refunds, replacements, or returns.

For information regarding returns and refunds, please review our Refund & Return Policy.

Nothing in this Shipping Policy is intended to limit any consumer rights that cannot legally be excluded or restricted.

24. Carrier Delays

Once an order has been transferred to the shipping carrier, the carrier is responsible for transportation and delivery according to its applicable services and procedures.

We will make reasonable efforts to assist customers when a carrier-related issue occurs.

However, we cannot guarantee a carrier's delivery schedule or control delays caused by the carrier.

25. Customer Responsibilities

Customers are responsible for:

• Providing accurate shipping information

• Monitoring tracking information where provided

• Responding to carrier delivery attempts when necessary

• Paying applicable international customs or import charges

• Providing information reasonably necessary to resolve delivery issues

• Inspecting delivered packages and reporting significant issues promptly

26. Changes to This Shipping Policy

We may update this Shipping Policy from time to time to reflect changes in:

• Shipping carriers

• Delivery methods

• Shipping rates

• Fulfillment procedures

• Products

• Service areas

• Business operations

• Applicable laws or regulations

When changes are made, we will update the Effective Date at the top of this page.

We encourage customers to review this policy periodically.

27. Contact Us

If you have questions about shipping, delivery, tracking, damaged packages, missing items, or other shipping-related concerns, please contact us.

CODE RED CYBER SOLUTIONS LLC

Business Address:
1113 Simpson Ave
Ocean City, New Jersey 08226
United States

Email: coderedcybersolutionsllc@outlook.com

Phone: +1 (847) 750-6626

We will make reasonable efforts to assist you with shipping-related questions and concerns.

Last Updated: August 26, 2026

CODE RED CYBER SOLUTIONS LLC
1113 Simpson Ave, Ocean City, New Jersey 08226, United States